Privacy Policy

 Last updated: 17 September 2026

This Privacy Policy explains how Farang Homes (“Farang Homes”, “we”, “us” or “our”) collects, uses, stores and shares personal information when you use our website, faranghomes.com, submit a property enquiry, or purchase an e-book from us.

We respect your privacy and are committed to handling your personal information responsibly and in accordance with applicable data protection law.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details provided on our website.

Depending on how you use our website, we may collect:

When you complete our Thailand property enquiry form, we may collect:

• Your name
• Email address
• Telephone number
• Your preferred property type
• Your property requirements and interests
• Your budget
• Other information you choose to provide in the enquiry form

When you purchase an e-book from us, we may collect:

• Your name
• Billing or delivery address, where required
• Telephone number
• Information relating to your purchase
• Payment and transaction information

Payment information is processed through our payment service provider, GoDaddy, and we do not need to store your full payment card details ourselves.

We do not currently use website analytics or advertising tracking tools. We may nevertheless receive limited technical information where this is necessary for the operation, security or hosting of our website.

We use personal information for purposes including:

• Responding to property enquiries;
• Understanding your property requirements;
• Connecting you with relevant real-estate agencies;
• Allowing the real-estate agency to contact you regarding properties or services relevant to your enquiry;
• Processing and fulfilling e-book purchases;
• Maintaining records of transactions;
• Responding to questions or requests;
• Complying with legal and regulatory obligations;
• Protecting our website, business and customers against fraud, misuse or security threats.

We do not use your information for unrelated purposes without providing appropriate information or obtaining consent where this is required.

If you submit a property enquiry and agree to your details being passed to a real-estate professional, we will share the information necessary to deal with your enquiry with one of our real estate partners.

This may include your name, contact details, property preferences, budget and other information you provide in relation to your property enquiry.

The purpose of sharing this information is to enable the agency to contact you about property opportunities that may be relevant to your requirements.

The agency may process your information separately once it receives it.

Before submitting a property enquiry, you will be given an opportunity to agree to your details being shared with the relevant real-estate agency.

You are not required to agree to this sharing merely to browse our website.

Depending on the circumstances, we may rely on different lawful bases for processing personal information under applicable data protection law.

These may include:

• Contract: where processing is necessary to provide a product or service you have requested, such as processing an e-book purchase;
• Legal obligation: where we are required to process or retain information to comply with a legal obligation;
• Legitimate interests: where processing is necessary for our legitimate business interests and those interests are not overridden by your rights;
• Consent: where you have given consent to a specific use of your information, such as agreeing to the sharing of your property enquiry with our real-estate agency partner.

Where we rely on consent, you may withdraw that consent, although this will not affect processing that took place before your consent was withdrawn.

We may share personal information with third parties where necessary to operate our business or provide the services you have requested.

This may include:

• Our real-estate agency partner for property enquiries;
• GoDaddy, where it provides payment or related website services;
• Website hosting or technical service providers;
• Professional advisers where necessary;
• Authorities or organisations where disclosure is required by law.

Because our property service connects customers with a real-estate agency in 

Southeast Asia, your personal information may be transferred to and processed by that agency in Southeast Asia.

Southeast Asia is outside the UK. Where UK data protection law applies to the transfer, we will take the steps required by applicable data protection law to ensure that appropriate protection is provided for your personal information.

Where appropriate, we may rely on an applicable transfer mechanism or other lawful exception.

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes and complying with legal obligations.

The precise retention period may depend on the type of information and why we collected it.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

Where information is maintained in business records or spreadsheets, access is restricted to people who need the information for legitimate business purposes.

No method of storing or transmitting information over the internet can be guaranteed to be completely secure.

Depending on the circumstances and applicable law, you may have rights including:

• The right to request access to your personal information;
• The right to request correction of inaccurate information;
• The right to request deletion of your information;
• The right to request restriction of processing;
• The right to object to certain processing;
• The right to withdraw consent where processing is based on consent;
• The right to data portability in certain circumstances.

If you wish to exercise any of these rights, please contact us using the contact details on our website.

Farang Homes does not currently use analytics or advertising cookies to track visitors.

Our website or third-party services used to operate the website may nevertheless use cookies or similar technologies that are necessary for functionality, security or payment processing.

If our use of cookies changes, we will update this Privacy Policy and, where required, provide an appropriate cookie notice or consent mechanism.

Payments for our e-books are processed using GoDaddy's payment services.

We use payment information only as necessary to process transactions, provide the purchased product or service, maintain transaction records and meet applicable legal obligations.

GoDaddy may process personal and transaction information in accordance with its own privacy and data-processing arrangements.

If you have concerns about how we have handled your personal information, please contact Farang Homes first so that we can try to resolve your concern.

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or the way we process personal information.

The latest version will always be published on this page, together with the date it was last updated.

If you have questions about this Privacy Policy or how Farang Homes handles your personal information, please contact us through the contact details provided on faranghomes.com.